Please take a moment to review your experience with us. Your feedback not only helps us, it helps other potential customers.
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If we fell short, please let us know so we can address your concerns.
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With a quick scan of the NFC tag or QR code on our product, customers are instantly directed to share their feedback.
Customers simply tap thumbs up to leave a public review or thumbs down to provide private feedback.
All submitted forms arrives clearly in your dashboard. Here you can easily gain insight into customer satisfaction and take immediate action where necessary.
* 1 Smart Form can be linked to multiple products and belongs to 1 location
The Smart Feedback Form directs happy customers to popular review platforms, like Google Reviews, to share their experiences. This process ensures a steady stream of positive reviews, boosting your business’s online reputation effortlessly.
All negative feedback is privately collected in one place, allowing you to keep it off public platforms. This streamlined approach helps manage and address complaints discreetly, minimizing the risk of public complaints that could impact your brand.
Collecting private feedback gives you the opportunity to follow up with dissatisfied customers directly, working to resolve issues before they escalate. This personalized outreach helps retain customers, showing them that their concerns are valued and that you're committed to improving their experience.
The Smart Feedback Form is integrated into our software and can be easily linked to our products with NFC and QR technology. When a customer scans the product, they are directed to the feedback form. There they can give a thumbs up or thumbs down. Positive feedback directs customers to a public review page, such as Google Reviews, while negative feedback is collected discreetly in a private environment within our software.
Yes, the form can be customized to your preferences. You can choose which review platforms are used for positive feedback and more.
Negative feedback is collected in a private environment so you can handle complaints internally without them being posted publicly. This helps to resolve complaints discreetly and efficiently.
The Smart Feedback Form increases the number of positive online reviews, strengthening your reputation and increasing your company’s visibility. In addition, it ensures that negative feedback stays out of the public eye.
The form is designed for simplicity and speed. Customers can give their feedback within seconds, which lowers the barrier to leaving a review.
With a thumbs up, customers are directed to a public review page, such as Google Reviews. With a thumbs down, they are directed to a private feedback form where they can share their concerns.
It’s easy to implement: place our products with NFC or QR in strategic locations in your business, such as the counter or tables. Customers can scan it immediately and give their feedback.
The Smart Feedback Form not only provides a direct link to reviews, but also optimizes the process by managing positive and negative feedback separately. This increases positive reviews while keeping negative feedback internal, making it a more effective feedback management solution.
